FREQUENTLY ASKED QUESTIONS

Contact us as soon as you can. If your order has not been packed or shipped yet, we’ll do our best to help with the change or cancellation.

Yes, we do. If you need a larger quantity for your business, care home, or organization, reach out to us and we’ll help with bulk order options and pricing.

You can pay securely with credit cards, PayPal, Google Pay, or Apple Pay. Choose the option that works best for you at checkout.

Yes. If you’re not fully happy with your purchase, you can return it within 30 days for a full refund. The product must be unused and in its original packaging.

To keep your Pepped Up toilet paper soft and luxurious, store it in a cool, dry place away from direct sunlight or moisture.

Yes, Pepped Up toilet paper is designed for everyday home use and works with most standard plumbing systems. If your home has a special setup, it’s a good idea to check your system guidelines before use.

Pepped Up toilet paper is made with sustainable materials and responsible sourcing to help reduce environmental impact. You still get the soft, comfortable feel you want, with a choice that’s better for the planet.

Pepped Up toilet paper is made with sustainable materials designed to give you a soft, comfortable feel while reducing environmental impact. We focus on responsible sourcing so you can feel good about your everyday choice.

At Pepped Up, we offer flexible shipping options to suit your needs: standard shipping (5-7 business days) and expedited shipping (2-3 business days) for faster delivery.

As soon as your order ships, you’ll get a confirmation email with tracking details. You can use that link to follow your package on the way to you.